Terms of Service

Effective Date:

Welcome to Tawy! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By visiting our website or purchasing from Tawy, you agree to be bound by these Terms.

1. General Information

Tawy specializes in selling handmade products crafted with care. Each item is unique and may vary slightly in appearance. By purchasing from us, you acknowledge and accept these variations as part of the handmade process.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

3. Products and Availability

  • Handmade Nature: All products are handmade and may have slight variations in color, size, or texture.
  • Availability: Products are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide alternatives or a refund.
  • Custom Orders: Customization requests are welcome but are subject to additional charges and extended delivery timelines.

4. Pricing and Payment

  • Pricing: All prices are listed in [currency] and may change without notice.
  • Taxes: Prices exclude applicable taxes and shipping fees unless stated otherwise.
  • Payment Methods: We accept [list payment methods, e.g., credit/debit cards, PayPal, etc.].

5. Shipping and Delivery

  • Shipping: We ship worldwide [or specify regions]. Delivery times and costs vary based on location.
  • Processing Time: Orders are processed within [X] business days.
  • Delays: Tawy is not responsible for delays caused by customs, shipping carriers, or force majeure events.

6. Returns and Refunds

  • Eligibility: Returns are accepted within [X] days of delivery for unused and undamaged products in their original packaging.
  • Non-Refundable Items: Custom or personalized items cannot be returned.
  • Process: To initiate a return, email us at [insert email]. Refunds will be processed to the original payment method. Shipping fees are non-refundable.

7. Intellectual Property

All content, including designs, logos, and images, are the property of Tawy. Unauthorized use, reproduction, or distribution is prohibited.

8. Customer Conduct

By using our services, you agree to:

  • Provide accurate and truthful information.
  • Not use our website for any illegal or unauthorized purpose.

9. Limitation of Liability

Tawy is not liable for:

  • Damage caused by improper use or care of products.
  • Delays or errors beyond our control.
  • Losses incurred due to reliance on our website or services.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [your country/state].

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website.

12. Contact Us

If you have any questions about these Terms, please contact us at: